Hundreds of Eurostar passengers turned away in coronavirus examination confusion

These passengers are warning many others. Picture: Jess Winfield

Dutch absolutely free coronavirus assessments for travellers will now be approved on Eurostar trains as long as the plan operates, the British embassy in The Hague and prepare corporation Eurostar have verified to

Hundreds of men and women have been turned absent from Eurostar educate outings from Amsterdam to London since till now, British isles border officers in the Netherlands have not acknowledged the official Dutch government coronavirus check for travellers.

Having said that, considering that remaining contacted about the issues by, a new policy has been put in location.

‘We have worked with essential partners to occur to a solution, and we are happy to announce that the United kingdom Border Power will be accepting the free of charge Dutch pre-departure exams for Eurostar travellers to the United kingdom. Travellers must look at the newest journey information prior to travelling at kingdom/overseas-vacation-tips/netherlands,’ the embassy reported in a statement.

Officially, Britain necessitates that all paperwork include the title of the examination company, but this is not out there for the no cost check out there to holidaymakers from the Netherlands.

On Monday alone, up to 40 people have been turned away from the train at the capital’s most important railway station due to the fact officers would not acknowledge information from the Dutch CoronaCheck app. ‘It was a bit of an angry mob,’ a person eyewitness instructed

Jess Winfield, travelling to Britain to stop by household for the initially time in 18 months was 1 of those people turned away because, an formal informed her, they did not take the CoronaCheck evidence.

‘About 30 individuals ended up stopped from having on the train,’ she explained. ‘There have been groups, family members with little ones. No-a single had any plan they essential a different document.’

Britain up to date its vacation regulations for persons from the EU on August 2, to incorporate acceptance of the EU Digital COVID Certificate (EU DCC), but nevertheless needed site visitors to provide evidence of a damaging COVID-19 examination taken no extra than 3 times just before journey.

But the Dutch examination, carried out by local well being boards and compensated for by the federal government, was not regarded as adequate since it does not consist of the identify and make contact with particulars of the test provider or confirmation that it was a PCR check. Some officials have also reportedly been demanding the identify of the genuine test maker.

One team of exasperated travellers left a signal taped to the station wall warning other folks about the difficulties they may possibly facial area and how to deal with them. ‘This transpired to us yesterday and we are sorry its taking place to you as well,’ the poster, penned on lined paper, states.

The poster also features directions to a nearby quickly examination centre men and women could use, which charges €80 a check.


A Eurostar spokesman instructed that the firm involves all journey facts on its internet site and updates travellers in pre-vacation e-mail.

‘In reaction to the refusals which have been happening in the Netherlands, caused by Uk border authorities not accepting the Dutch Ministry of Transport’s examination, we escalated this to the applicable authorities in the United kingdom and the Netherlands who have now agreed to accept this test as legitimate entry to the Uk,’ Eurostar stated in a statement.

‘Of course in the long run, as with any travel operator, it is down to clients to make certain they have the correct documents for travel, but we are executing as a lot as possible to present steering,’ the spokesman claimed. ‘For consumers that are turned away thanks to incorrect documents or positive tests, we are providing goodwill exchanges or eVouchers so that consumers can rebook their journey.’

Jess Winfield mentioned she took a private coronavirus exam at a value of €50 and then flew to Britain by EasyJet on a ticket costing €107 the up coming working day. ‘When I got to the gate, every person experienced the application and everyone bought via with it,’ she stated. ‘And the EasyJet person explained to me that as I had been double vaccinated, there was no trouble both.’

Have you traveled to the British isles via Schiphol airport by displaying your CoronaCheck app? Speak to [email protected] if you would like to share your encounters.

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